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Showing posts with label First time managers. Show all posts
Showing posts with label First time managers. Show all posts
Sunday, 2 January 2011
10 Worst mistakes made by first time managers
13:49 | 
Posted by
ATC
I remember when I got my first time management job; I was so happy that I danced around my lounge with my husband. I didn’t even mind too much when my dog who wanted to join in the fun, jumped up and bit me on the bottom, tearing my best trousers in the process.
The euphoria I felt on finding that I had got my first management job, probably lasted into the second week, when I was holding a staff meeting and I suddenly realised the scale of the task in front of me. I had no previous experience of management, no training and as the post was completely new – no one to ask how to do it.
Of course, I made lots of mistakes, but I like to think that I made fewer than I might have because I did a lot of listening to other managers, my team and other staff, and I never stopped listening and learning.
Listed below is a list of the 10 worst mistakes that first time managers make:
1. Wanting to show who’s boss – As a first time manager it’s normal to want to make it clear that you’re in charge, particularly if there’s some resentment about your appointment. Be clear, fair and firm – but do not be superior or belittle your staff.
2. Failing to communicate effectively – There are many communication pitfalls for a first time manager but one of the worst ones is not agreeing with your team about how you will communicate and how regularly – e.g. team meetings, emails, phone calls , 1 to 1 meetings
3. Making change for changes sake – First time managers are often under pressure to make quick changes to working procedures. Try and resist the pressure to act hastily and observe what is currently being done, and make sure you listen to other views.
4. Failing to listen – By not listening, the first time manager often falls into the trap of introducing a new process or procedure and unwittingly reinventing the wheel. Listen to other people.
5. Always being the expert- Most first time managers are appointed because they were good at their previous job. However, you should avoid always being the ‘expert’. Let other people in your team/area share their knowledge and expertise.
6. Ignoring different communication and working styles – First time manages need to be aware that some of their staff will have very different communication and working styles. Familiarise yourself with these different styles in order to engage with your staff. If it works effectively don’t try and change it.
7. ‘Doing’ the job instead of managing – First time managers can be tempted to almost fall over themselves to be seen doing the job well, which can lead to them ‘doing’ instead of ‘managing’.
8. Not saying no – It can be very hard to say ‘no’ as a first time manager – particularly if you don’t think you should. However, it is one of the key skills to adopt when first appointed, as you will need to be able to say no if you are being asked to do too much.
9. Working too many hours – working late, taking work home and skipping lunch hours are bad habits that first time managers often adopt. Don’t. There’ll always be more work if you look for it. You are entitled to a home life and skipping your lunch break is unhealthy.
10. Not asking for help – As a manager, it is easy to think that you should be able to do everything. If you need help in any area of your work, then don’t be ashamed to ask.
The euphoria I felt on finding that I had got my first management job, probably lasted into the second week, when I was holding a staff meeting and I suddenly realised the scale of the task in front of me. I had no previous experience of management, no training and as the post was completely new – no one to ask how to do it.
Of course, I made lots of mistakes, but I like to think that I made fewer than I might have because I did a lot of listening to other managers, my team and other staff, and I never stopped listening and learning.
Listed below is a list of the 10 worst mistakes that first time managers make:
1. Wanting to show who’s boss – As a first time manager it’s normal to want to make it clear that you’re in charge, particularly if there’s some resentment about your appointment. Be clear, fair and firm – but do not be superior or belittle your staff.
2. Failing to communicate effectively – There are many communication pitfalls for a first time manager but one of the worst ones is not agreeing with your team about how you will communicate and how regularly – e.g. team meetings, emails, phone calls , 1 to 1 meetings
3. Making change for changes sake – First time managers are often under pressure to make quick changes to working procedures. Try and resist the pressure to act hastily and observe what is currently being done, and make sure you listen to other views.
4. Failing to listen – By not listening, the first time manager often falls into the trap of introducing a new process or procedure and unwittingly reinventing the wheel. Listen to other people.
5. Always being the expert- Most first time managers are appointed because they were good at their previous job. However, you should avoid always being the ‘expert’. Let other people in your team/area share their knowledge and expertise.
6. Ignoring different communication and working styles – First time manages need to be aware that some of their staff will have very different communication and working styles. Familiarise yourself with these different styles in order to engage with your staff. If it works effectively don’t try and change it.
7. ‘Doing’ the job instead of managing – First time managers can be tempted to almost fall over themselves to be seen doing the job well, which can lead to them ‘doing’ instead of ‘managing’.
8. Not saying no – It can be very hard to say ‘no’ as a first time manager – particularly if you don’t think you should. However, it is one of the key skills to adopt when first appointed, as you will need to be able to say no if you are being asked to do too much.
9. Working too many hours – working late, taking work home and skipping lunch hours are bad habits that first time managers often adopt. Don’t. There’ll always be more work if you look for it. You are entitled to a home life and skipping your lunch break is unhealthy.
10. Not asking for help – As a manager, it is easy to think that you should be able to do everything. If you need help in any area of your work, then don’t be ashamed to ask.
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Wednesday, 1 September 2010
Being a first time manager should be fun..(or not!?)
13:49 |
Posted by
ATC
Most people probably wouldn’t put having fun as a priority if they were asked to list what they wanted from their first management job. Of course it depends on what the word means to us individually and as we know interpreting other peoples meanings can be problematic and inaccurate.
So what would you expect from your first management job? Perhaps an increase in pay, the opportunity to influence change, endless meetings, less holidays... Some ideas will come from friends or colleagues in management, or from studying management theory and inevitably some ideas will be drawn from the experience of being managed. Whatever prior knowledge someone has, they will draw their own mental picture of what to expect.
Well whatever we imagine – there’s a chance that the reality will be very different - some things will be better, some different, some unexpected and some much worse. We however believe, that there is one thing that is almost impossible to imagine even closely is just how much first time managers are expected to be experts in areas (like finance, chairing meetings, dealing with bullying and harassment....) that they have no experience of or training for.
Now we’re not suggesting that this will be a problem for everyone, but research has shown that many staff have little respect for their managers and we believe in part this stems from the insufficient support or effective training the managers receive in their first post. At best some new mangers are being put under unnecessary stress and at worst are being set up to fail.
One of the reasons why the driving test has become more rigorous over the years is that it is recognised that once a driver picks up a bad habit then it is hard to lose it – especially after they have passed when there is no instructor beside them. Well the same applies to first time managers. If they pick up bad habits in their first job in the way they manage themselves and their teams, they will often carry these on through their management career. And we are speaking here from experience. The fact is that managers are developed – no one is born one.
So starting today we are launching a series of blogs and downloadable tip sheets to assist first time managers with ideas, advice, and tried and tested practical examples that could be used as suggested or adapted for your own context.
Click here for Ten Top Tips – Communicating effectively with your team
If you get it right – that first time management job should be fun ... or not!?
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